Allianz Home & Legal protection

Residential Assistance

If you choose the residential assistance, we will organize and pay repair cost on-site, as soon as you suffer a damage at home, e.g. travel and labour costs for a specialist in emergency situations like:

✔ emergencies in your flat or house

✔ all electrical appliances in the insured flat

Residential assistance: what´s included?

Assistance in case of emergency for the insured appartment or house

Damage to the plumbing and/or drainage system,
blocked toilets, baths and washbasins,
failure of the power supply system,
damage to external locks, roofs, doors or windows of the apartment/house due to storm, fire, smoke, burglary, attempted burglary or vandalism,
lock-out from the insured apartment, the Assistance Center will arrange for the unlocking and/or replacement of the lost or stolen key,
infestation of your apartment/house by rats, mice, insects or wasps' and hornets' nests

up to € 400,- per insured event (max. 4 per year)

Assistance in case of emergeny for electrical appliances in the insured home

Failure of your household appliances of gas/electric cooker, washing machine, tumble dryer, refrigerator, freezer and dishwasher, if the following conditions for these appliances are fulfilled:

these were put into operation at your address stated in the insurance certificate and are functional at the beginning of the insurance,
these are not older than 5 years from the date of first purchase, the purchase price is at least €150,-, maximum €2. 500,- per appliance,
There is no legal warranty, manufacturer's warranty, dealer warranty or any other extended warranty.

up to € 400,- per insured event (max. 4 per year)